A 538 rooms and suites 4+ star all-inclusive resort – Puerto Plata, Dominican Republic.
Oscar Lora
Chief Operating Officer DR
General Manager
General Manager – Consultant
Corporate Director of Operations
Oscar Lora
Chief Operating Officer DR
General Manager
General Manager – Consultant
Corporate Director of Operations
About Me
A passionate leader trained at the Ritz-Carlton, Montreal.
Holds a Bachelor’s degree in Hospitality Management from Cornell University and a successful background of 30+ years of experience in five challenging countries supporting him to succeed in dynamic, complex and fast-paced professional environments.
Self driven, energetic and leads with integrity and emotional intelligence.
View clients, partners and associates as individuals with personalities, feelings & emotions.
Effective decision-making, organizational, analytical, and problem solving skills.
Uses strategic planning and product positioning skills to grow the company he works for.
Proficiency in English, French and Spanish with a basic knowledge of Italian.
Results-driven hospitality executive with a Cornell University Bachelor's in Hotel & Tourism Management and 20+ years as General Manager across five countries (Dominican Republic, Cuba, Panama, Dominica). Expertise in operations, revenue optimization, team leadership, and elevating service standards in luxury all-inclusive resorts. Proven track record of boosting occupancy, profitability, and industry rankings through strategic planning and hands-on management. Trilingual (Spanish, English, French) with a focus on integrity, emotional intelligence, and stakeholder relationships.
- Age: 59
- Residence: Star Hills 422
- Work: Gran Ventana Resorts
- Bio: oscarlor.bio.link
AWARDS & RECOGNITIONS
ASONAHORES
Remarkable GM (2015, 2010)
Caribbean Gold Coast
Best GM (2008, 2009, 2015)
Multiple resort rankings
#1 in regions/categories by US News, Conde Nast, TUI, etc.
Wellness & Spa
Wellness & Spa Services.
Fun Facts
80 Albumes Listened
15 Awards Won
1 000 Cups Of Coffee
10 Countries Visited
“Red wine adventurer with 5,000 bottles enjoyed—sipping my way through Spain, France, Italy, South America, and California!” 🍷✨
Resume
Experience
Feb. 2019 - July 2020
Chief Operating Officer (COO)
Casa Linda City
Responsible of the group general operations in the Dominican Republic, including the ambitious expansion of 1.5 billion dollars (1,600 new villas, two hotels, a golf course and an artificial lake).
Transat Hotel Divison: Responsible of the hotel operation for the Dominican Republic.
Feb. 2017 - Feb. 2019
General Manager
Nickelodeon Hotels & Resorts Punta Cana
Sensatori Resort Punta Cana
Responsible of the general operation of these two 5 stars world class resorts.
May. 2016 - Feb. 2017
Corporate Director Of Operations
Gansevoort Dominican Republic
Responsible of overseeing two upscale 5-star beach resorts – The second property was being built. Both hotels are part of the world class Gansevoort Hotel Group.
Nov. 2013 - May. 2016
General Manager
VH Gran Ventana Beach Resort
A 538 rooms and suites 4+ star all-inclusive resort – Puerto Plata, Dominican Republic
- US News & World Report named Gran Ventana as Puerto Plata top hotel.
- Successfully tripled non- package revenues by implementing the Royal and Premium packages.
- Awarded Best GM 2015 in the Caribbean Gold Coast Awards – July 15, 2015.
Sept. 2012 - Sept. 2013
General Manager Consultant
Radisson Summit Hotel - Panama City, Panama.
Laguna Azul Eco Boutique – Bocas del Toro, Panamá
Hospitality Advisors Group - General Consultancy to two hotels on Panama: Radisson Summit Hotel - Panama City, Panama.
- Increased occupancy by 30% in the first six months.
Laguna Azul Eco Boutique – Bocas del Toro, Panamá.
- Created an exceptional mixture of comfort, natural, and sustainable hotel atmosphere.
Sept. 2011 - Sept. 2012
General Manager
Rosalie Bay Resort
An Eco Boutique & Wellness Resort-Dominica.
- Turned resort into the best hotel of the island in only one year of management.
- Occupancy increased from 5% to a steady 35% after 10 months making the hotel to breakeven.
- Successfully created, developed and implemented the eco and wellness components to the hotel.
Dic. 2006 - Jul. 2011
General Manager
Blue Bay Villas Doradas
A 245 rooms All Inclusive, Adults Only - Puerto Plata, Dominican Republic.
- Hotel was named best hotel of the North Coast (out of 62 hotels) of the Dominican Republic for four consecutive years: 2008, 2009, 2010 and 2011.
- Awarded Best General Manager for two consecutive years (2008 & 2009).
- Exceptionally achieved to maintain Puerto Plata s best hotel occupancy (2008 to 2011).
Dic. 2004 - Dic. 2006
General Manager
Sandals Princesa Del Mar – All Inclusive, Varadero, Cuba.
A 5 stars (434 Suites, 8 restaurants and 13 bars) named the best all-inclusive resort in Cuba in 2006.
Oct. 2003 - Dec. 2004
General Manager
Starz Resorts - Sosua Bay Hotel & Victorian House – Boutique Hotel - Sosua, Dom. Rep.
Sosua Bay Hotel: 192 rooms, 4+ star all-inclusive beachfront resort.
Victorian House: 50 suites, 5-star boutique hotel.
First boutique opened in the DR.
May. 1998 - May. 2003
General Manager
Amhsa Hotels
Amhsa Hotels (pioneer and leading All Inclusive company) - Santo Domingo, Dominican Republic Successfully managed three all Inclusive resorts, including the Flagship Hotel Casa del Mar situated on Bayahibe, La Romana.
•Casa del Mar with 568 rooms and suites was awarded as Amhsa Best Hotel - 2002
•Paradise Beach Club & Casino - Awarded Best Faraway Shore by Thomson Holidays - 2001
•Estrella del Mar - Obtained Cristalisma award for high level of hygiene and quality control systems.
Education
Summer 2001 – 2004
Bachelor's Degree in Hotel & Tourism Management
Cornell University – Ithaca, New York, USA.
Cornell University
1985 – 1987
Certificates Of Proficiency in English & French.
Montreal, Quebec, Canada.
College Platon
1990 - 1991
Vocational Training
Hotel Ritz-Carlton, Montreal, Canada.
Completed his management training in: Food & Beverage Division, Rooms Division and Sales & Marketing.
Skills
Skills
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Strategic Planning
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Negotiations Expert
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Analytical
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Team Building
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Highly Creative
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Result Oriented
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Strong Passion for Customer Service
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Troubleshooting and Problem Solving
Languages
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English
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French
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Italian
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Spanish
References available upon request.
Download Oscar Lora's CV
Blog
11/28/2025
La construcción de hoteles de lujo no garantiza automáticamente una experiencia excepcional para los huéspedes
La creación de una escuela que forme a profesionales de todos los niveles en el sector hotelero podría transformar el…
10/25/2025
Punta Bergantin
Hoy nos embarcaremos en un viaje emocionante a través de un hito que promete transformar el paisaje turístico de Puerto Plata. ¡Ajusta tus cinturones y prepárate para descubrir la magia de Punta Bergantín!…
02/21/2025
Gerencia mientras camino por las areas – Managing by Walking Around.
Por: Oscar Lora Es la práctica de gestión no estructurada que persigue la participación directa de los gerentes en los…
02/21/2025
La industria de la hospitalidad desde la prestación de servicios hasta la creación de experiencias únicas.
Por: Oscar Lora Durante casi dos siglos, los hoteles de cinco estrellas han estado proporcionando servicios excepcionales, anticipando las necesidades…
Get in Touch
- Address: Star Hills 422, San Felipe, Puerto Plata, 57000, Dominican Republic.
- Email: oscarlora.me@gmail.com
- Phone: +18292578230
- Bio: oscarlor.bio.link
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